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Link4Life
PO Box 428
Floor 6, Municipal Offices
Smith Street

Rochdale
OL16 1ZZ

Telephone: 01706 926262
Fax: 01706 924104
Email:


Customer Comments & Complaints
Finance & Business Support
PO Box 428, Floor 6
Municipal Offices, Smith Street

Rochdale
OL16 1ZZ

Telephone: 01706 924228
Fax: 01706 924104
Email:


See Also


Related Websites


Link4Life's aim is to develop strong links with the communities it serves and to engage people in taking forward the agenda for cultural services in the Borough of Rochdale.

Our company Core Values are about being an organisation that is focussed on the needs of our customers and we will work in partnership with all key stakeholders to continue to review our objectives and priorities for the future.

We will regularly consult with our customers and service users

  • we will carry out an annual customer satisfaction survey
  • we will actively encourage users of our Centres to share their point of view, whether verbally or in writing. Customer Comment Forms will be clearly on display
  • we will develop new initiatives to improve consultation with users

We will seek input from people who do not currently use our service

  • we will make it easy for visitors to our website to send their comments to us - either by using the Feedback Form or by clearly publishing contact information
  • we will develop new initiatives to improve consultation with non-users

We will encourage people of all ages and backgrounds to participate in the services we provide and contribute to their successful development

  • we will do our best to keep the people who live and work in the Borough of Rochdale up-to-date with the range of services that we offer
  • we will invite visitors to our website to register with us to receive regular eNewsletters
  • we will invite people to have information delivered to their door by joining our mailing list.
  • we will play an active part in local area forums to keep in touch with local priorities and needs
  • we will consult on our plans for service improvement
  • we will respond positively to invitations to meet local groups
  • we will promote career opportunities within Link4Life

 …………………………

 Would you like to join our Online Forum?

If you can spare a few minutes a month to share your opinions on present and future provision of cultural services - across our range of arts, sport and creative activities - then we would like to hear from you.

Register to join our Online Forum. We will ask you to provide some brief background information about yourself - in complete confidence - to ensure that the Forum is representative of the local population and then we would ask you to share with us your opinion - usually through brief questionnaires - on key issues for the future.

To register your interest please email Link4Life.